Quicko sp. z o.o.
Sienkiewicza 49
42-600 Tarnowskie Góry
Privacy Policy
Quicko Sp. z o.o
Quicko sp. z o.o.
Sienkiewicza 49
42-600 Tarnowskie Góry
Here at Quicko we value protecting customer privacy. Below we publish an explanation
of what data we collect and what rules we apply for its processing and use. We limit the use
and collection of information about website users to the necessary minimum, required to
provide you with the highest quality of service.
This document contains information on: Personal data controller, rights, and cookies in the
To preserve clarity, the following terms have been used throughout this document:
We, - Quicko Sp. z o.o. with registered office in Tarnowskie Góry, at ul. Sienkiewicza 49, 42-
600 Tarnowskie Góry, entered into the Register of Entrepreneurs of the National Court
Register kept by the District Court in Gliwice, 10th Commercial Department of the National
Court Register, under the KRS number 0000350151, NIP [tax ID] 5213540295, REGON
142004870, with share capital of PLN 666 500,
You - a natural person, who entrusts their personal data to be processed for at least one of
the purposes indicated in this information. In order to increase the clarity of the text, we have
allowed ourselves to address you directly.
1. Privacy Statement Information
In this Privacy Statement, we explain in an accessible and transparent way what
personal data we collect about you, and how we process it. The present Statement relates to:
all our former, current and potential customers. According to the law in place, we are
obliged to keep personal data about you, also for a certain time after the end of our mutual
relations, any person involved in any transaction through the Quicko Services.
Personal data refers to all information that may tell us something about You or that we
may associate with You. This includes Your full name, address, date of birth, payment card
details, address of residence, IP address or information regarding payments that you make
with our agency. We understand processing as everything we can do with such data, such as
collecting, recording, storing, changing, organizing, using, disclosing, transferring or deleting
You share your personal information with us when you become a customer, sign up for
our online services, fill out an online form,
use our products and services or contact us through one of our communication channels.
2. The types of data we collect about you
Quicko sp. z o.o.
Sienkiewicza 49
42-600 Tarnowskie Góry
The personal data we collect include:
Identifying information such as your full name, date of birth, identification number,
email address and IP address of your computer or mobile device, phone number,
Transaction details, such as Your payment card number, amount and where the
transaction is being processed,
Data about online behaviours and preferences, such as IP address,
Data about your mobile device or computer, including browser details and language.
Sensitive data
We will not record sensitive data that relates to your health, ethnicity, religious beliefs or
political opinions.
Data on children
We don't collect data on children.
3. What do we do with Your personal data?
We only use Your personal data for our legitimate, business-related reasons.
This applies to the following circumstances:
Administration: after creating an account, we are legally obliged to collect personal data
that allows us to verify Your identity (e.g. phone number, e-mail address) and to contact
Delivery of products and services: we use information about You to carry out the
operation ordered by you,
Marketing: We may send you e-mails or texts with an offers of products or services as
long as you express your consent for that, for example, when you log in to our website
or in our mobile applications. You may withdraw such consent at any time,
Fraud prevention and detection, and data security: It is our responsibility to protect your
personal data, prevent, detect and stop data breaches. This includes information we
are required to collect about you, such as to comply with anti-money laundering, anti-
terrorist financing and anti-fraud laws,
We may process Your personal data in order to protect you from fraudulent activities,
e.g. if you fall victim to identity theft, your personal data has been disclosed or a hacker
has been hacked into your device.
4. With whom do we share your data and why?
State authorities
In order to comply with our regulatory obligations, we may disclose data to competent
authorities, e.g. to counteract terrorism or money laundering. In some cases, we are required
by law to share Your data with third parties, law enforcement agencies, such as the police,
Quicko sp. z o.o.
Sienkiewicza 49
42-600 Tarnowskie Góry
prosecutor's office, courts and arbitration/mediation bodies upon their explicit and lawful
Financial institutions
When you pay with a payment card, we need to share Your information with a financial
institution such as, for example, Mastercard. Your name and surname as well as payment card
number, address for shipping the goods.
Service Providers
When we use the services of other service providers, we only share personal data that is
required for the respective order. Service Providers support us in activities such as:
the provision of certain services and the execution of certain operations,
design and maintenance of web tools and applications,
marketing activities or events, and customer communication management,
elaboration of reports and statistics, printing materials and product design.
In all such cases, we ensure that third parties only have access to the personal data that are
absolutely necessary for the performance of that specific tasks.
Whenever we share Your personal data internally or with third parties in other countries, we apply
the necessary safeguards to protect them. In this respect, Quicko relies on:
standard contractual clauses adopted within the European Union,
(they concern the transfer of data by an entity within the EU outside the European Economic Area
in order to ensure compliance with EU data protection regulations),
the EU-US Privacy Shield Agreement, which protects personal data transferred to
the United States.
5. Your rights and how we comply with them
We respect Your rights, as a customer, to specify how your personal data are used.
These rights include:
Right of access to information
You have the right to contact us to receive a summary of the personal data we process.
Quicko sp. z o.o.
Sienkiewicza 49
42-600 Tarnowskie Góry
Right to rectification
If your personal data is incorrect, you have the right to ask us to rectify it. If we share your
information with a third party and such information is subsequently corrected, we will also notify
that third party.
The right to lodge an objection to the processing
You can object to us using your personal data for legitimate reasons. You can do this via the
Internet by sending an e-mail or to our office address. We will analyze your objection and
whether the processing of your information has any undesirable effect on you, which requires
us to stop such processing.
We will not be able to accept your objection to the processing of personal data in the following
if we are legally obliged to carry out such activities,
if it is necessary for us in order to perform the contract concluded with You.
Right to restriction of processing
You have the right to ask us to restrict the use of Your personal data if:
you belive the information is incorrect,
we process data illegally,
we no longer require such data, but you want us to keep it in case of claims,
you object to the processing of Your data by us on the grounds of legitimate interests
and this objection has been acknowledged by us.
Right to data portability
You have the right to ask us to transfer Your personal data directly to you or to another
organization. This applies to personal data that we process in an automated manner and
with your consent or on the basis of an agreement concluded between us. If technically
feasible, we will transfer your personal data.
Right to deletion
You can ask us to delete your personal data if:
we no longer need them for the purposes for which they were collected,
you withdraw your consent to their processing and we have no other basis for their
you object to the processing of Your data by us for our legitimate interests, and there
are no overriding legitimate interests for processing of data and this objection has been
found justified, or for the purpose of sending commercial messages,
we process your personal data unlawfully or the laws of the European Union or a
Member State of the European Union require us to delete your personal data.
Quicko sp. z o.o.
Sienkiewicza 49
42-600 Tarnowskie Góry
The right to lodge a complaint
If you are not satisfied with the way we have responded to Your concerns, You have
the right to lodge a complaint with Quicko. If you are still unsatisfied with our response to such
a complaint, you can forward it to the Quicko Data Protection Officer at the address provided
in item 10 of the present statement.
6. How we protect Your personal information
To protect your information, we have internal policies and standards operating
throughout our organization. We update such policies and standards periodically to maintain
their continued compliance with regulations and market developments. In particular, and in
accordance with the law, we take appropriate technical and organisational measures (policies
and procedures, IT security measures, etc.) to guarantee the confidentiality and integrity of
Your personal data as well as of the manner in which they are processed.
In addition, our employees are subject to confidentiality obligations and may not
unlawfully or unnecessarily disclose Your personal data or the manner in which they are
7. What can you do to help us protect Your data?
Protecting Your data is our utmost priority, we do our best, but there are some actions
you can take yourself:
install and keep updated Your anti-virus, anti-spyware and firewall software,
never leave devices, or payment card unattended,
of You loose your card immediately report it to the relevant services and block it,
always log out of portals if you no longer use them,
keep Your passwords strictly confidential and use so-called strong passwords, i.e.
avoid obvious combinations of letters and numbers,
be vigilant on the Internet and find out how you can recognise unusual activity, such
as a new website address or phishing e-mails.
8. For how long do we store your personal data?
We may store Your personal data only for as long as necessary for the purposes for
which we originally required them. After this time, we use available solutions, e.g. archiving.
Quicko sp. z o.o.
Sienkiewicza 49
42-600 Tarnowskie Góry
9. Contact with Quicko
If you would like to learn more about our data policies and how we use Your personal data, you
can contact us by e-mail. At the end of this document you will find contact details along with
details of data protection authorities.
10. Scope of the Privacy
This document constitutes the Privacy Statement of Quicko sp. z o.o. We may amend this
Privacy Statement to maintain its compliance with any changes to the law or to reflect how
the personal data is processed in our organization. This version was created on 23
November 2021.
The latest version of the document is available at:
Contact details of the Data
Protection Officer
Data protection authority
mail address:
ul. Sienkiewicza 49, 42-600
Tarnowskie Góry with a note
reading: DPO
Office for Personal Data Protection
Document version management.
Date Revised by Description of revision
1.0 15.07.2019
Sebastian Misiewicz Creation of the document
1.1 27.04.2020
Sebastian Misiewicz Revision – increase in share capital
1.2 23.11.2021
Bartłomiej Pilorz Supplementation of document record
Quicko sp. z o.o.
Sienkiewicza 49
42-600 Tarnowskie Góry
Version no.: 1.0
Valid from: 28.02.2022
1. The Terms and Conditions of Quicko Services determine the terms on which Quicko
provides their services to their Individual in the scope of:
a. opening and running payment accounts ("Accounts),
b. issuing and serving payment cards ("Cards ”),
c. performing Transactions,
d. ensuring access to the payment services being provided by means of a mobile
application ("Quicko App"),
e. , and also other services, the current list of which is on the Quicko Portal.
2. The Terms and Conditions of Quicko Services form an integral part of the Framework
3. The current content of the Terms and Conditions is made available to the Clients, free of
charge, through the Quicko System and the Quicko Portal in a form that can be downloaded,
saved, and printed out.
4. The Client is required to become familiar with the content of the Terms and Conditions
before concluding the Framework Contract.
5. Quicko has a permit to provide payment services as the National Payment Institution (KIP)
referred to in Art.60 sec. 1 UUP. The current scope of services can be found at
Settlement Agent - a bank or another entity that has concluded with the Merchant a contract for
collecting payments using payment cards.